Terms & Conditions

Electric Seva is a marketplace that connects customers who need electrical work done with independent, verified electricians. Electric Seva is not itself an electrical contractor - electricians on the platform are independent professionals, not our employees.

A booking starts with a flat visit charge (shown at checkout before you confirm), which covers the electrician's diagnosis visit and is adjusted into your final bill. After diagnosing the issue, the electrician may quote materials and labor for you to approve before any further work begins - you're never charged for materials or labor you haven't approved.

You can cancel a booking free of charge any time before an electrician has accepted it. Once accepted, please contact support to cancel or reschedule.

Payment is due once the job is complete - by cash to the electrician, or online through our payment processor, Razorpay. Prices shown include any taxes that apply.

After each completed job you can rate and review your electrician. Abusive, fraudulent, or unsafe conduct by either a customer or an electrician may result in suspension from the platform.

Partner applications are reviewed before approval - we verify identity documents, certifications, and experience. Approval is at Electric Seva's discretion. Approved partners are independent contractors, responsible for their own tools, travel, and tax obligations; Electric Seva takes a commission on completed jobs, disclosed in the partner app.

Electric Seva verifies and facilitates the connection between customers and electricians but is not liable for the quality of electrical work performed, beyond facilitating a resolution through our support team. Report any issue with a completed job to support within 7 days.

We may update these terms from time to time; the date at the top of this page reflects the latest version. Continuing to use Electric Seva after a change means you accept the updated terms.

Questions about these terms: support@electricseva.com